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Custmer Service Representative in Holden, MA at Jobs | Lyneer Staffing

Date Posted: 1/25/2019

Job Snapshot

Job Description

Job Description:

  • Receive and process customer orders while screening information for accuracy and completeness
  • Review and process Purchase Orders received from Fax or Email
  • Review and process Email Inbox on a continuing basis and respond to requests & inquiries promptly
  • Manage customer releases and ensure delivery dates are met
  • Initiate paperwork / database entry from a customer's complaint or concern
  • Create SDS or certification letters for customers as required
  • Enter stock orders directly into the computer for immediate shipment
  • Ensure participation and cooperation in company implemented ESHA programs.
  • Follow all company safety rules
  • Interface with laboratory, production, shipping, and purchasing regarding customer requests and inquiries
  • Partner with other Customer Service Team members on site and with other locations
  • Coordinate and transmit data and information to other plants and outside sales persons as required