Customer Sales Rep-Showroom in Lutherville-Timonium, MD at Jobs | Lyneer Staffing

Date Posted: 6/27/2018

Job Snapshot

Job Description

The Cusotmer showroom Sales rep merchandises, promotes and sells the company's products and services to customers. General areas of responsibility include developing and implementing sales strategies; identifying potential customers; managing existing customer and vendor relationships; and monitoring customer and competitor activity and industry trends:
* Positions in the showroom are responsible for merchandising, promoting and selling the organization's products and services in our retail stores
* Ensure that clients receive high quality customer service
* Serve as a liaison between clients and company departments
* Direct customers to appropriate departments/areas of the Showroom
* Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
* Recommend products to customers, based on customers' needs and interests
* Answer customers' questions about products, prices, availability, product uses, and credit terms
* Estimate or quote prices, credit or contract terms, warranties, and delivery dates
* Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
* Provide customers with product literature and catalogs
* Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account
* Reports Participates in associate meetings and communicates any concerns to management
* Adhering to all policies, rules, regulations, and procedures
* Performing other duties or functions as requested by management
* May assist in scheduling and coordinating team activities
* Reports to Branch Manager
* Enthusiastically greet all customers entering the showroom
* Effectively communicate appointment policy
* Prepare literature packages
* Manage central appointment book
* Manage customer job folders
* Maintain bid follow-up system
* Address "Thank You" cards for whole house selections
* Manage sign-in book
* Answer incoming showroom calls
* Assist with Client Services duties as time permits
* Maintain literature levels
* Provide admin assistance to branch manager to include, but not limited to: Safety Documentation, Cash Reconciliation, data entry, coordinating events, ordering office supplies