Customer Service Administrator in Millville, NJ at Jobs | Lyneer Staffing

Date Posted: 8/15/2019

Job Snapshot

Job Description


Get to Know Our Client:

Our Client is the leading worldwide manufacturer of small domestic appliances and cookware thanks to the strength of its brands, its drive for innovation, its international growth, and its vision for the future. They are currently seeking a Sales Administrator to join their ever-growing team!

In this role, You will serve as a point of contact for customers with queries about products, orders, and deliveries and provide support for sales representatives.

Responsibilities

  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features
  • Management of Sales Administration processes: Order Preparation, Processing, Delivery, Invoicing
  • Ensure the total reliability of the Order Portfolio (dates, quantities, pricing).
  • Manage Customer Service Excellence: maintaining outstanding Customer Relations, handling customer requests in a timely and efficient manner.

Job Requirements


Requirements:

  • Knowledge of SAP.
  • Proficient in Microsoft Excel (pivot tables, V-look up)
  • Basic understanding of extended Supply Chain
  • Two years of experience in a fast-paced /dynamic industry