Customer Service Representative (CSR) in Austin, TX at Jobs | Lyneer Staffing

Date Posted: 10/4/2018

Job Snapshot

Job Description

Shift: Monday through Friday with flexibility to work weekends as needed - Must be able to work 8 hours per day between 8am - 8pm.

Pay Rate: $12.00/hour

Responsibilities

  • Answering Inbound calls regarding Medical Insurance.
  • Respond to incoming customer calls and orders in a friendly and timely manner
  • Communicate effectively with customers to ensure accuracy and quality
  • Partner with Management to resolve escalations within service level agreement time frames
  • Call pre-existing customers to tell them about specials

Requirements

  • Able to type 35 wpm
  • Ability to speak, read and write English
  • Ability to sit for long periods of time
  • Proficiency in Windows based applications
  • Strong written and verbal communication and reading comprehension skills
  • Ability to respond to customer inquiries via web, email and phone
  • Commitment to treating clients and coworkers with integrity and respect

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