Customer Service Representative (CSR) in Trenton, NJ at Jobs | Lyneer Staffing

Date Posted: 8/13/2018

Job Snapshot

Job Description

Shift: 8:00am- 5:00pm or 11:30am-8:00pm

Pay Rate: 12$ to 13$

Responsibilities

  • Respond to incoming customer calls and orders in a friendly and timely manner
  • Make outbound calls
  • Communicate effectively with customers to ensure accuracy and quality
  • Partner with Management to resolve escalations within service level agreement time frames
  • Call pre-existing customers to tell them about specials
  • Data Entry into multiple database

Requirements

  • Ability to speak, read and write English
  • Ability to sit for long periods of time
  • Proficiency in Windows based applications
  • Strong written and verbal communication and reading comprehension skills
  • Ability to respond to customer inquiries via web, email and phone
  • Commitment to treating clients and coworkers with integrity and respect