Customer Service Representative (CSR) in Langhorne, PA at Jobs | Lyneer Staffing

Date Posted: 2/5/2018

Job Snapshot

Job Description

Shift: Must be flexible to work between the hours of 8am and 1am, 5 days per week - may include weekends!

Pay Rate: $12/hour

Responsibilities

  • Respond to incoming customer calls and orders in a friendly and timely manner
  • Communicate effectively with customers to ensure accuracy and quality
  • Partner with Management to resolve escalations within service level agreement time frames
  • Call pre-existing customers to tell them about specials

Requirements

  • Ability to speak, read and write English
  • Ability to sit for long periods of time
  • Proficiency in Windows based applications
  • Must have MLB knowledge
  • Strong written and verbal communication and reading comprehension skills
  • Ability to respond to customer inquiries via web, email and phone
  • Commitment to treating clients and coworkers with integrity and respect