Inbound Call Center in Blue Bell, PA at Jobs | Lyneer Staffing

Date Posted: 8/1/2019

Job Snapshot

Job Description

As a Licensed  Associate, you will be the front line representative of the call center. In this role, you will be handling inbound sales calls, reviewing plan information and answer prospect’s questions regarding insurance options, with the goal of closing the sale by enrolling in coverage. Past experience in a customer service and/or sales experience is key, along with excellent communication skills, attention to detail, computer proficiency, and a process-orientated personality.

Learn about your day

  • Take inbound calls from prospective customers and explain features and advantages of medical plans to promote application for insurance
  • Complete a cost / plan analysis to identify the best product for the prospective customer with the goal to determine best plan for the prospective member and enroll them in the plan of their choice.
  • Follow a call plan focused on sales and compliance.
  • Maintain schedule adherence (attendance, punctuality, use of AUX time).
  • Willingly accept and implement feedback to improve sales performance.
  • Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.

Job Requirements

About you

  • High school diploma / GED
  • Current Accident and Health/Life Insurance license (or recently expired)
  • Prior sales/service experience in a related environment (sales/service, call center preferred).
  • Excellent communication skills – verbal and active listening skills Assertive sales orientation.
  • Have a passion for helping people through sales.
  • Must possess the drive to close the sale.
  • Demonstrated strong process-orientation and attention to detail Demonstrated aptitude to learn, absorb, and actively use complex information. Computer literacy.
  • Ability to use multiple computer programs at one time. on.