Outbound Call Center Representative in Edison, NJ at Jobs | Lyneer Staffing

Date Posted: 4/4/2018

Job Snapshot

Job Description

Outbound Call Center Representative

Lyneer Staffing Solutions is currently looking for Outbound Call Center Customer Service Representatives. Competitive Pay and great individual and team goal oriented environment.

Duties of Outbound Call Center Customer Service Representatives include:

  • Outbound Call Center Customer Service Rep will be calling pre-existing customers to tell them about specials and doing general sales calls. Sales experience is helpful.
  • The customer service representative acts as the primary point of contact for customer orders
  • The Outbound CSR will be doing extensive data entry and must have heavy customer service within a call center
  • The outbound CSR ensures a timely and professional response to incoming customer calls/orders
  • This individual will communicate effectively with customers to ensure accuracy and quality of customer account information and customer order data
  • The Outbound Call Center Customer Service Rep demonstrates the ability to effectively maneuver through multiple system screens, utilize available department tools/information and requesting assistance as needed.

Requirements and Work Activities for the Outbound Call Center Customer Service Representatives:

  • Customer Service experience
  • Sales Experience preferred but not required
  • Strong verbal communication
  • Reading comprehension
  • Positive attitude
  • Ability to respond to customer inquiries via web, email and phone
  • Ability to resolve customer concerns
  • Achieve monthly and individual team based targeted performance goals
  • Commit to treating clients and coworkers with integrity and respect
  • Proficiency in Windows based applications
  • Decision making, persuasion and problem resolution skills
If you are a qualified and interested candidate, please apply today!