WAREHOUSE OPERATIONS MANAGER in Ayer, MA at Jobs | Lyneer Staffing

Date Posted: 9/25/2018

Job Snapshot

  • Employee Type:
  • Location:
    Ayer, MA
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Job Title: Warehouse Operations Manager

Salary: $90,000 range, depending on experience

Schedule: Monday-Friday 8:00am-5:00pm (may need to assist on the weekend if needed)

Reports to: VP of Operations

Location: Littleton, MA

About Our Company

Our distribution company is the leading multichannel retailer of products in the United States. Our company offers a broad selection of competitively priced, brand name, innovative products developed in collaboration with vendor partners through their catalogs, website, and in retail stores throughout the United States.

Working Here:

We are looking for energetic and dedicated people to join our team. Our mission has always been to provide world class product and customer service through a broad multi-channel reach. At our company, you will enjoy a fast-paced environment driven by dynamic, hard-working people who are passionate about our brand. We offers competitive pay, benefits, and a generous employee discount.

Job Summary:

The Warehouse Operations Manager is responsible for the overall warehousing and fulfillment operation including receiving, put-away, pull-down, picking, packing, shipping and returns. This leader will drive continuous improvement throughout all warehouse processes and prescribe system improvements. This role is responsible for the labor budget, packing supplies, and the facilities and maintenance budget. Must be comfortable working with a diverse set of Associates and Stakeholders.


  • Relentless focus on providing exceptional service to our direct customers and our retail stores.
  • Support labor planning and scheduling to meet production standards within budget.
  • Develop and execute strategies to support seasonal product transitions, tent sale fulfillment, sales promotions, and holiday season demand.
  • Identify opportunities for step change and continuous improvement in productivity and quality.
  • Provide reporting and metrics that lend visibility to process improvement, productivity, and progress versus budgetary goals.
  • Develop Supervisory staff to ensure they practice proper training, motivation, hiring, and discipline of front line Associates.
  • Implement best practices to drive productivity and quality.
  • Build and support a culture that makes our company a great place to work.
  • Ensure a clean and safe environment.
  • Perform other duties as assigned or directed.


  • Bachelor's degree in Industrial Engineering, Operations, Business or equivalent experience.
  • Experience with retail distribution and direct to customer fulfillment.
  • Experience managing a team of at least 3 direct reports and over 50 front-line associates.
  • Ability to deeply understand and document processes and supporting systems.
  • Strong attention to detail.
  • Advanced excel skills for reporting, analysis, and development of budget and labor models.
  • Ability to understand and apply work methods that drive accuracy and speed.
  • Advanced understanding of pick profiling, work methods, and process quality.
  • Ability to establish and maintain cooperative and effective working relationships.
  • Comfortable with working against established goals and metrics.
  • Knowledge of core HR guidelines related to hourly employees, hiring, harassment, and safety.
  • Spanish language skills a plus.

EEO Statement:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Requirements

Warehouse Operations Manager in Littleton, MA, $90,000.00 range salary (see job description for details)